Customer Reviews

Did not like that my vehicle would sit for 3 days before a diagnostic could be complete.

integrity and a overall great customer service experience.

Waiting around for a moment for someone to assist me nothing extra was offered to me nothing extra was given to me what I asked for was what I got

So friendly!!

Jefferson chevrolet is very good with there work

Fast service and they made me aware that a nail was in my tire

Excellent service This is the Best Chevrolet dealership in Detroit Michigan. From The Front desk at service very polite helpful and respectful and very professional. Excellent service department .

Reggie is the best!

Awesome respect for my time. They have been able to make sure all my service need are done before my working hours are finished.

The team fit my appointment in when it was convenient for me and they did the oil change and tire rotation in under 45 minutes. I was so pleased with how quickly everything went.

Very professional 😊

Great staff. Made getting an oil change super convenient.

Service was excellent as always, very short wait time, price was great, very friendly. Will continue to do business there, terrific place.

Eddie and Reggie always take great care of me and my Malibu.

Reggie is personable and helpful. He could definitely use support at the front desk.

Service was great and personable.

Service was great and solved my problem efficiently

work was done on time and well

I brought my vehicle at about 7:30am to Jefferson Chevrolet shortly after they opened to have the rim replaced. I was told that I get could a lift to my work location (Ren Cen). I waited and waited for the shuttle until finally I asked one of the service agents if a shuttle would be coming anytime soon. Turns out the shuttle driver was at the dealership the whole time while I was waiting. By the time the shuttle driver was identified, there were so many people waiting to go that we all couldn't fit in the vehicle. I had to take a second shuttle to the Ren Cen. In all, I waited 45 minutes for a shuttle! At 4pm, I hadn't received a call from the service department about my vehicle. I decided to call myself to see if the vehicle was ready since they were only replacing the rim and doing a balance. The service agent told me my vehicle was ready for pick up.

Great Service!