Customer Reviews

Fast, friendly, and professional.

it was done in a timely manner

It was pleasant & I was in & out in a fair amount of time

Reggie in service is the man.

Good

The wait was too long 2 1/2 days. Headlight bulb not put in as promised. Warrenty is too short on some parts, 12 months or 12,000 miles.

I have been a customer of Jefferson Chevrolet since 2002. The customer service has always been great. When it comes to repairing vehicles you are truly number one. I simply love Jefferson Chevrolet. Keep up the good work.

The staff is friendly, informative, and they were very accommodating to the service needs we were seeking.

I like the respectfulness of staff .

I had a perfect experience! Got in easily, was able to get a courtesy ride home, and they got my car done quick! Everyone I've ever come in contact with at this location has been so incredibly helpful and kind. I couldn't recommend them enough.

David, the representative who helped me was very professional and helpful.He took the time to answer my questions & explain what was going on with my car. Thank you ! ���

I dropped my car off for an oil change. I was offered a ride back to work but I came prepared. The service was extremely nice and the building was clean!!

The Service person that I engaged with were very helpful and knowledgeable of what I needed.

Outstanding ������������������������

For once they acted like you was a nobody tell MJ told me 45 minutes and turned into 9 hours they didn't want to pick me back up after they drop me off at home the man in the courtesy van did not turn on the air conditioner told me that I can let down the window but he had the air conditioner on on the way over to pick me up the service was terrible and I told them that and I excused them because of where you're located in Detroit I deserved better treatment then that

Very courtesy and very efficient

Mr. Reggie at that service deck is so nice. He is a very busy guy, yet keeps his cool. He answered all my lame questions n didn't seem annoyed with me.

Mike B is very pleasant to work with has quality experience.

I had to bring my car back 3 times. This dealership lies and says that they preform services that they don���t, and they also causes further damage to my car. I will never bring my car here again this is the second time I have this company a change after experiencing terrible service the first time I had my car serviced here, which I email GM about, I witnessed a woman come into this shop and complain about paying for a tire rotation/change and it was not done lucky she marked her tires. I assume this is not the first time that this company has done this to That customer But luckily she was smart enough to take action to stop your organization from robbing people. Its scary to know that you guys treat your customers this way. I am going to email the news and let them know how you are guys are ripping off customers.

Reggie is great! He is a huge help and provide the help I needed