186 Reviews Found
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Confirmed Service Customer
It was not good the first time. It was a little butter the second time
Derald L.
BLOOMFIELD
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Confirmed Service Customer
Great customer service from Reggie. Thank you again
Arthur W.
DETROIT
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Confirmed Service Customer
My experience was just fine, I thought I had a free oil change but didn't, but my rewards covered it.
Ben M.
Clinton Townshi
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Confirmed Service Customer
Was told 2 hour wait. Was done on 2 hours. Lavatory was clean. My questions were addressed.
Joy L.
Detroit
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Confirmed Service Customer
The technician was 3 hours late. Another technician called in sick. This dealership needs to employ people who want to work. Then the technician Eric forgot to put my wheel locks back in my car, had to make extra trip back to the dealership. This is unacceptable!! I waited 4 hours just for tire rotation and oil change. Reggie however exhibited excellence in this unacceptable situation.
Patricia W.
DETROIT
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Confirmed Service Customer
The Service Team was professional and cordial. My daughter shared, "it was a pleasant process/experience."
Cassandra P.
DETROIT
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Confirmed Service Customer
Not dealership issue, part for backup assist had to be order. My car only has 10, 000 miles. Not sure when part will be in.
Joy L.
Detroit
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Confirmed Service Customer
Service is always good, from the start to finish
Pamalene F.
DETROIT
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Confirmed Service Customer
I always have a good experience with Jefferson Chevrolet, this is why I always come back for my oil changes
Brenda R.
DETROIT
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Confirmed Service Customer
My experience at the dealership for my first time being a new resident of Detroit Michigan only been here three and a half years was excellent I bought the car in Clinton township but however I decided I was not going to write all the way back out there I passed Jefferson Chevrolet going to work everyday so my experience was excellent from Mr Reggie kudos to you my brother you were excellent super your experience and customer service you do it all I was just giving him a little tease telling him he would never be a fat man because he's always on his feet at work he's running he's doing everything I work customer service and I've seen his professionalism and it is excellent you guys need more we need more of you Mr Reggie over all my services doing great riding like a brand new car have to have a few more things done and that you guys have me for a lifetime I'm a new customer of Chevrolet Jefferson have a great day be blessed
Deborah J.
DETROIT
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Confirmed Service Customer
I was rear ended and had my car towed to Jefferson Chevrolet because I have purchased 2 cars from them and felt comfortable with the company until now. Almost 2 months Later my car is not finished and when ever I call to check on the status I get yelled at by the mechanics. I am now paying out of pocket for the rental and keep getting the runaround regarding picking up my car. I hate calling to check on the car.
Crystal B.
DETROIT
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Confirmed Service Customer
The service manager was extremely efficient: explaining what was done and what likely will need to be done at the time of my next visit for service.
James T.
DETROIT
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Confirmed Service Customer
As always Reggie and Chuck were very helpful with any questions I had.
Mary C.
DETROIT