Confirmed Service Customer
I brought my vehicle in knowing it would take more than one day; but I didn't expect it would seven days before my car would be repaired. There were no loaners or rentals available so I had to go to Enterprise Rental Co to get a rental. This rental cost 1100.00 which is an expense I didn't expect. I called several times to get an update on the repair , even talked to the service supervisor; could not get any success on the reason for the delay. I didn't even get a discount (that I know of). They should not take in cars for service if it's going to be a week or more for service completion.
Charlene W.
DETROIT,
MI
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Service was timely and effective. Reggie Moore is always attentive to my needs, and puts me at ease.
Confirmed Service Customer
Mr Reggie and staff are very professional and nice would bring my Family and Friends to come bring they cars to b Service
Confirmed Service Customer
Your Staff was very excellent and professional Mr .Reggie is very Excellent He welcome you nice and professional love bringing my car to Jefferson Che...